Soldiers who separated in October 2002, or later, can submit a signed
Standard Form 180, “Request Pertaining to Military Records,” to the U.S. Army
Human Resources Command using one of the following methods:
•A signed request can be scanned and emailed to firstname.lastname@example.org.
•Mail signed forms to:U.S. Army HumanResources CommandAttention:
AHRC-PDR-V/Department 4201600 Spearhead Division Ave.Fort Knox, KY
•Soldiers who separated before October 2002 should submit a signed SF 180 to
the National Archives and Records Administration’s National Personnel Records
Center:National Personnel Records Center1 Archives DriveSt. Louis,
•Call the NPRC directly at 314-801-0800.
National Guard Soldiers are encouraged to contact their State Adjutant
General. Contact information for each State National Guard Agency can be found
Veterans can also access their information directly through a joint
partnership between the Department of Veterans Affairs and the Department of
Defense known as eBenefits.
For more information about eBenefits, visit www.ebenefits.va.gov.
The Army HRC also provides veterans with services such as creating DD Form
215s, “Certificate of Release or Discharge from Active Duty;” updating
retirement points for Reserve component Soldiers; verifying veterans’ service
for VA home loans; and providing statements of service for veterans employment
Call the HRC directly by calling (888) 276-9472.
Many “for profit” third-party commercial businesses are charging for the
services described above, often advertising that they can expedite processing or
delivery times for documents.
These claims are false because no increased levels of service or access to
veteran records are provided to these commercial entities.
By requesting these documents directly through the government agencies
listed, this method eliminates the middleman, and saves service members time and
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